Refund and Cancellation Policy

Once your payment succeeds and your placement appears on the map, the purchase is complete. It is not refunded when someone invades your slot — whether that happens in a minute or a month — when you change your mind, or when you stop wanting the placement.

We refund you in full, without you having to ask, when:

• the slot changed hands while your payment was still in progress, so your placement could not be applied;
• you were charged twice for the same slot;
• your payment succeeded but a technical fault on our side prevented the placement from appearing, and we cannot apply it.

Automatic refunds are initiated within 24 hours and reach your bank or UPI account within 5–7 working days, depending on your bank.

If a payment fails or you close the checkout, nothing is charged. If your bank shows a debit for a failed payment, that amount is reversed by the bank automatically, usually within 5–7 working days. Write to us with the payment reference if it has not reversed after that.

A slot is held for you for 10 minutes while you pay. Closing the checkout cancels the hold; no payment is taken. There is nothing to cancel after a payment succeeds.

Placements we remove for breaking the Terms (illegal, deceptive or hateful content, broken or malicious links) are not refunded.

Email hello@indiamap.lol or call +91 9042061642 (Monday to Friday, 10:00–18:00 IST) with your payment reference and the slot concerned. We answer within two working days.